City’s e-communications get hit by technical glitch
By Susan Frick Carlman scarlman@stmedianetwork.com October 4, 2012 3:24PM
Updated: November 6, 2012 6:26AM
The city of Naperville is experiencing technical difficulties.
Log on to the city’s website, and chances are you’ll find this message: “We apologize, the City of Naperville website is currently unavailable. Please Check Back Soon.”
Streaming media archives and email services also are going to be “intermittently unavailable” this week, the city noted in a press release.
City Manager Doug Krieger placed the blame on a virus that he said was located and quarantined on the network Tuesday by software designed for the purpose.
“As a precautionary measure, and at the recommendation of our cyber security consultant, we are bringing many of our systems down to ensure full system integrity,” he said in the release, also apologizing for any inconvenience caused by the problem.
The phones still work, and the door is open. The city offices can be reached at 630-420-6111 or by visiting the Municipal Center at 400 S. Eagle St. between 8 a.m. and 5 p.m. weekdays. Information also can be found on government access TV station WCNC (Ch.6-WOW, Ch.10-Comcast, Ch.99-AT&T) and WPFP 1610AM, and via Facebook at www.facebook.com/NapervilleIL and Twitter at www.twitter.com/NapervilleIL.
